If you wish to use your own modem, you’ll need to make sure your modem is not locked to a particular network. Please note some modems may not be compatible with Flip NBN and the VOIP (phone) will not be available to customers who choose to BYO modem. For any modem questions please contact customer support on 1300 354 788.
For more information about NBN, read about it here or call us at 1300 354 788 to speak with one of our friendly multi-lingual team members.
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